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ABOUT US · SINCE 1992

More than three decades doing what we do best.

We run the socio-family contingency service of some of the most demanding companies in Europe, with specialised teams, our own methodology and strict confidentiality protocols.

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OUR CONVICTION

Firma Quattro was born in 1992 from one conviction: the personal problems of the workforce are also the company's problem.

We are not an NGO

We don't depend on grants or volunteering. We are a professional social-intervention firm.

We are not a wellbeing programme

We don't sell emotional salary or meditation apps. We resolve real crises with a clinical methodology.

We are outsourced intervention

A firm that has an impact on its clients' bottom line.

Trajectory

From Ana Hernández's insight in 1984 to the contingency of multinationals.

1984

Ana Hernández Escobar starts the journey

Ana Hernández Escobar brings to the private corporate sphere a profession until then non-existent in that field. The pioneers of social work in the company are born.

1992

Incorporation of the company

Firma Quattro Trabajo Social, S.L. is formally incorporated in Seville.

2014

IKEA España

End-to-end management of the social aid fund and of the social care of the IKEA España workforce.

2017

Grupo Alsea

Social intervention for the people working at Vips, Ginos, Domino’s, Starbucks and the group’s other brands.

2019

IKEA Portugal

Extension of the socio-family contingency model to the IKEA workforce in Portugal.

2023

Multinational retail company

Support, information and guidance on social matters for the people employed by the group’s companies.

2024

Response to the Valencia DANA floods

Deployment of immediate emergency assistance in the face of the disaster.

Our discipline

Social work is a scientific discipline. And as such, it applies a method.

We work under the «Case Work» model: a systematic intervention that addresses the person as a whole, like a Swiss watch in which every part must fit — individual, family, group and community dimension, and every sphere in which they interact.

01

Study and analysis

We gather and organise the social, family and financial information of each situation.

02

Social diagnosis

We identify deficits and strengths with technical judgement, supported by the I.F.Q. Index.

03

Professional prescription

We define and carry out the intervention plan, process resources and follow up.

Differential assets

Four assets no one else on the market has.

A

Corporate Firewall

We intervene in workforce crises while ensuring that management and HR are never exposed to sensitive medical, criminal or financial information, save in exceptional cases.

B

I.F.Q. Subsistence Index

A proprietary algorithm, registered as a scientific work, that mathematically demonstrates — weighting income, dependent children or disability — whether a family is below the subsistence threshold.

C

Social X-Ray

Management reports with aggregated, anonymised data. They let leadership anticipate the real problems of its workforce and steer its CSR and benefits policies, adding them to the annual reports.

D

Proprietary Professional Development Model

A professional development model unique in its application of the «Case Work» clinical method, ensuring rigour, consistency and technical quality in every intervention.

Team

The team behind every intervention.

Specialists in social intervention, coordinated from Seville and operating for clients in Spain and Portugal.

Ana Hernández Escobar

Founder and sole administrator

Pioneer of social work in the private sphere. 50 years in the profession, former president of the Seville Association of Social Work and an expert in forensic social work.

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María Jesús Ortiz Ramírez

Head of corporate social projects and CSR

Diploma in Social Work, master's in Family Mediation and in CSR. 10+ years in corporate social work and a forensic social expert since 2012.

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Encarna Ruiz Montesinos

Head of corporate social action

Specialist in social work with families, gender-based violence and expert reports. More than 30 years of experience in corporate Social Work and more than 20 in occupational accident mutual insurers.

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Mercedes Camacho

Assistant to the management

30+ years in secretarial work, administration and labour management. Deputy to the management since 2002.

Eva Cano

Social worker

Direct social intervention and case follow-up with workers and families.

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Javier Rodríguez

Administrative director

Accounting, labour and tax management of the firm, with training in data protection and occupational risk prevention.

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Elena Rasco

Social worker

Direct social intervention and case follow-up with workers and families.

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Carmen Barroso

Reception and liaison

First contact, coordination and follow-up with the workforce.

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María Jiménez

Corporate social wellbeing · Levante region

Social care for companies and institutions in the Levante region.

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Ramón Loarte

Corporate Director

Corporate management, governance, strategy, digital transformation, business development and international expansion.

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Firma Quattro

We support, we don't replace. And the intangible, we measure.

8th National Social Work Award 2020 granted to Ana Hernández Escobar
Recognition

Work backed by the profession.

Ana Hernández Escobar received the 8th National Social Work Award 2020, in its Professionals category, as well as recognition from the Professional Association of Social Work of Seville for the work carried out. Three decades of practice that have paved the way for social work in the private corporate sphere.

Shall we talk?

Tell us about your situation, in confidence. No sales calls. An expert from our Social Work team will contact you personally and with no commitment.

Email us654 84 31 78

Mail client not opening? Write to us directly at info@firmaquattro.com