Strategic risk mitigation · since 1992

What happens at home for your workforce affects the bottom line.

We run, externally and confidentially, the infrastructure that manages your workforce's personal and family difficulties so they don't turn into absenteeism, turnover or presenteeism. More than three decades protecting multinationals and institutions.

Operating since
1992
Coverage
+100,000 people in Europe
Model
Firewall

Some of the clients who trust our work

Grupo Alsea (Vips, Ginos, Domino’s, Starbucks…)IKEA España y PortugalEMASESA - Aguas de SevillaGrupo Alsea (Vips, Ginos, Domino’s, Starbucks…)IKEA España y PortugalEMASESA - Aguas de SevillaGrupo Alsea (Vips, Ginos, Domino’s, Starbucks…)IKEA España y PortugalEMASESA - Aguas de Sevilla
The invisible problem

What you see is the tip. The real cost lies below the waterline.

What the company perceives are symptoms. The social reality behind them stays hidden. That is exactly where we intervene.

Masked absenteeismSick leave that looks medical but is social in origin.
Drop in productivityPresenteeism: the person is there, but their mind isn't performing.
Team disengagementUnexplained turnover and loss of commitment.
Waterline · what the company perceives
Evictions and serious debtDisorganised household finances, utilities cut off.
Gender-based violenceSituations that demand protection and an external protocol.
Dependency and addictionSevere family conflict, loss of parenting capacity.
The cost of inaction
People don't leave their personal problems at the door when they come to work.

A housing crisis, unsustainable debt or the need to care for a relative with Alzheimer's or an addiction may not be problems of the person's own making, but the consequences are: stress, exhaustion, sick leave and a significant drop in productivity.

The real problemHR has neither the time, the clinical training nor the ethical legitimacy to step into the private lives of the workforce. The managers who work with Firma Quattro renew with us year after year.
Key figures

Wellbeing is also measured in euros.

+100.000
People under coverage
We run the socio-family contingency service of large multinationals and institutions, protecting more than one hundred thousand people.
↓ 80%
Socio-family origin of absenteeism and sick leave
Most absenteeism has no real medical cause. By resolving the housing, debt or dependency difficulties, the leave is prevented.
+6.777
Social interventions in the last financial year
An average of 565 a month. Each one is a difficulty that never becomes absenteeism or turnover with a cost to the company.
4,9/5
Average user satisfaction
A person supported through the most difficult moment of their life develops belonging and loyalty, regaining focus and performance.
+354
Management coordinations in the last financial year
We free HR and Legal from hours of administrative and relational work: complex sick-leave cases, immigration, residency and sensitive procedures.
Clinical approach and methodology

A clinical discipline — rigorous and professional — at your organisation's pace.

We support you in assessing the real impact of your social action, through indicators and measurement tools tied to your bottom line.

Differential assets

Four assets no one else on the market has.

A

Corporate Firewall

We intervene in the personal difficulties of the workforce while ensuring that management and HR are never exposed to sensitive medical, criminal or financial information. The company decides objectively and without bias.

B

I.F.Q. Subsistence Index

A proprietary algorithm, registered as a scientific work, that mathematically demonstrates — weighting income, dependent children or disability — whether a family is below the subsistence threshold. A scientific basis for decisions.

C

Social X-Ray

Management reports with aggregated, anonymised data. They let leadership anticipate the real problems of its workforce and steer its CSR and benefits policies, adding them to the annual reports.

D

Proprietary Professional Development Model

A professional development model unique in its application of the «Case Work» clinical method, ensuring rigour, consistency and technical quality in every intervention.

Evidence

More than three decades doing what we do best.

Established in 1992, we are pioneers of social work in the private corporate sector: more than three decades managing the most sensitive situations of the country's large multinationals and institutions.

«Firma Quattro is made up of highly professional, committed and humane people who are always supporting and accompanying others. They help to create a better day-to-day for the whole team through their deep knowledge of social matters, their experience and their empathy with the people who use social work services.»
EL
Elena López
HR
IKEA España y Portugal
«At Alsea Iberia we have been working with Firma Quattro since 2017. For us, their excellence in care, professionalism and speed has been key to resolving difficulties our staff were facing. Beyond the direct support they give our people, I would also highlight their ability to advise and accompany us throughout the whole project.»
ME
María Escribano
HR
Grupo Alsea (Vips, Ginos, Domino’s, Starbucks…)
«Firma Quattro has supported the people working at EMASESA ever since we decided to help them in this area. Their methodology is rigorous, professional and close all at once. A historic and genuine specialist in Social Work.»
EM
Enrique Márquez
Management
EMASESA – Empresa Metropolitana de Abastecimiento y Saneamiento de Aguas de Sevilla, S.A.

Shall we talk?

Tell us about your situation, in confidence. No sales calls. An expert from our Social Work team will contact you personally and with no commitment.

Mail client not opening? Write to us directly at info@firmaquattro.com